Our Client Services team is available Monday through Friday, 10:00 AM – 4:00 PM PST. We observe U.S. national holidays.

Yes, we ship to many destinations around the world. You can confirm availability to your location during checkout. Please note we currently do not ship to P.O. boxes, military units, or select territories. More details can be found on our Shipping Info page.

All prices on our website are displayed in USD by default. For your convenience, you may use our currency converter to browse in your local currency.

Production and shipping timelines vary depending on the item:

• Smaller items: 10–15 business days
• Larger items: 6–12 weeks

You will receive tracking details once your order ships. Please visit our Shipping Info page for full estimates and timelines.

Absolutely. You can track your order by visiting our Track My Order page, found in the footer of our website. Simply enter your order number or email address for real-time updates.

Please allow 2–5 business days for tracking to update. If there's no movement after that window, contact us and we’ll follow up with the carrier.

Cancellations and modifications can only be made within 24 hours of placing your order. After that, the order is considered final and in production. For details, please see our Refund Policy.

If you've submitted an incorrect address, contact us within 24 hours at info@lagaleriealamode.com. After this window, address changes cannot be guaranteed.

Notify us within 48 hours of delivery with photos of the issue. Our team will assist you with a replacement, repair, or refund. For more, see our Refund Policy.

Returns and exchanges are accepted on eligible, non-custom items within 15 days of delivery. Items must be in unused, original condition and packaging. Please note custom and made-to-order items are final sale. Review full details on our Refund Policy.

Each item is handcrafted with care, and slight variations in color, size, or finish may occur. These are natural characteristics and part of the charm of artisanal design.

Yes. We proudly work with design professionals and offer trade pricing, custom finishes, and material options. Visit our Trade Program page to apply.

At La Galerie à La Mode, we're passionate about collaborating with industry professionals like you to elevate residential and commercial spaces. Our Trade Program is designed to be your one-stop solution, offering a curated range of products, custom options, and a dedicated support team to bring your vision to life.

Whether you're an interior designer, architect, business, or general contractor, our program provides you with exclusive perks, including a discount on all our furniture and home décor collections. Our dedicated Trade Team is on hand to assist you with every order, ensuring a seamless experience from start to finish.

Become a part of the La Galerie à La Mode design community and enjoy unparalleled service, trade-specific discounts, and a wealth of resources to make your projects shine. Simply complete the application on our Trade program page, and we'll get back to you within 1-2 business days.

Yes, we offer a curated selection of samples to help you finalize your choices with confidence. There is a small fee for sample orders, which is credited toward your final purchase should you move forward. Please contact us at info@lagaleriealamode.com to request yours.

Absolutely. Many of our pieces can be customized in size, finish, or material to better suit your project. To explore bespoke options, please reach out to our team prior to purchase—we’d be delighted to collaborate on your vision.

Most of our designs are made-to-order. This allows us to offer a wide variety of finishes and materials while maintaining a studio-crafted approach to quality. We do not hold bulk inventory and believe in creating each piece intentionally and with care

Our pieces are produced in-house or by our trusted network of artisans in the U.S. and abroad. Every item is made-to-order and carefully crafted using premium materials.

We are currently an online-only boutique. However, we are happy to offer samples and detailed photos to assist in your selection. Reach out to us to request fabric or material swatches.

Our Client Services team would love to help. You can reach us via:

• Email: info@lagaleriealamode.com
• Live Chat: Click the chat icon on our website
• Phone: +1 (424) 666-3253 (M–F, 10AM – 4PM PST)

We appreciate your trust in La Galerie à la Mode and are grateful to be part of your space.

Warmly,
The La Galerie à la Mode Team